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WAI-301WAI301-U4

Adjustments, damage, obsolescence and reconciliation

Inventory Control, Counting and Investigation

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01

Lesson introduction

This lesson explains adjustments, damage, obsolescence and reconciliation within inventory control, counting and investigation. It connects the physical warehouse activity to the system transaction, responsible role, supporting record and control point.

Apply the topic by defining the input, checking the item, quantity, status and location, recording any exception, and confirming the output before the next process begins.

02

Learning outcomes

  • Explain adjustments, damage, obsolescence and reconciliation in operational terms
  • Identify the responsible role, record and control point
  • Recognise common errors and choose the correct escalation
  • Use evidence and a measurable result to close the activity
03

Key concepts

Adjustments, damage, obsolescence and reconciliationInventory Control, Counting and InvestigationAdjustmentObsolete stockDamaged stockReconciliation
04

Records and tools

Approved work instructionTransaction or inspection recordException and corrective-action log
05

Workplace case

A warehouse reports a recurring failure related to adjustments, damage, obsolescence and reconciliation. The team must contain the immediate risk, compare the physical condition with the system record, identify the cause and document the authorised correction.

06

Practical assignment

Create a one-page operating checklist for adjustments, damage, obsolescence and reconciliation. Include the trigger, responsible person, required data, checks, exception route, evidence of completion and one performance measure.

Self-check: What proves that adjustments, damage, obsolescence and reconciliation has been completed correctly?

Answer: The physical result, system transaction, status, location, quantity and supporting record must agree; unresolved exceptions remain contained and assigned to an authorised owner.